Calls for a central control centre that facilitates an effective joined-up response to a major incident or disaster in the UK & Europe (and the rest of the world), have been answered as proven incident management technology, WebEOC, launches from its new UK base.
Already the proven and well known backbone of crisis and special event management across the US, WebEOC was the trusted system used to manage Hurricane Irene; the Gulf of Mexico Oil Spill; President Obama’s Inauguration; and major sporting events like Superbowl among a plethora of effective key US deployments for the Intermedix solution, to date.
The lack of a similarly vigorous technological system enabling emergency services and key agencies - to easily share real-time information in the event of a disaster or incident in the UK and Europe - has been strongly criticised. In January 2016, Home Office minister Mike Penning voiced his criticism, suggesting that the Police Service taking control of the Fire Service would be some kind of solution. An idea that was fiercely rejected by all agencies, who have been quick to defend their collaborative approach. The stumbling block in the past has been the technology. Bring on Intermedix’s WebEOC!
WebEOC was built by emergency managers, for emergency managers. The software combines industry expertise and technology advancements for an enhanced tool that provides users with an intuitive experience, familiar processes, and scalability. In addition, optimised workflows simplify the user’s ability to access and action significant information during an incident. Lastly, incidents and disasters occur at all hours of the day and WebEOC is a supported software 24x7x365. In the UK, Category 1 and 2 Responders (including the Police Services, Fire and Rescue Authorities, Ambulance Services, Hospital Trusts, Public Health, and the Maritime and Coastguard Agency), currently operate using different, disparate systems.
“The WebEOC system is tried and tested in the most demanding environments in the US, and we are very excited to now be bringing it to the UK and the rest of the world to meet specific territory crisis management needs,” said Intermedix CEO, Joel Portice Intermedix’s UK and Europe operation is headed up by Ian Carr, Market Development Director. He says: “Many emergency management professionals depend on WebEOC to manage both daily and emergency incidents; to meet these needs, we have always placed a strong emphasis on user feedback in the development. Essentially, WebEOC software supports national and local agencies in handling day-to-day operations, managing special events and responding to disasters.
“The technology makes it possible to intelligently aggregate diverse data sources and share critical information across government and non-government agencies, providing the best possible response to any incident or emergency situation. We’re absolutely delighted to be launching in the UK and Europe from our base in Reading, Berkshire.”